Common queries answered
Frequently asked Questions
Our trading hours are Monday to Friday, 7:30am – 4:30pm.
Orders can be placed via our online shop, or by simply emailing us on email@example.com.
Depending on your location it may be same day, next day or within 7 days, subject to stock availability. We ship via local carriers and Australia Post.
If you need to change your delivery address, please email our team, asap on firstname.lastname@example.org.
The fastest way to track your item is by emailing us directly on email@example.com.
We are a local Brisbane based business. For any questions or enquiries, feel free to contact us anytime via email on firstname.lastname@example.org.
We currently service Brisbane, Gold Coast, Ipswich, Toowoomba, Sunshine Coast and all surrounding areas including Australia wide. We do not ship international.
We currently deliver all orders placed by our customers. Covid restrictions has impacted all business, and we aim to be safe.